WhatsApp Business API ↔ Odoo Integration
Quotes, order confirmations and support conversations sent and received on WhatsApp, all logged automatically inside Odoo.
WhatsApp Business API and Odoo, Working as One
Customers increasingly expect to reach businesses on WhatsApp, but managing that channel separately from your CRM means conversations, order updates and support history live outside your system of record.
ERP Artists connects the WhatsApp Business API to Odoo so messages send and receive directly from CRM, Sales and Helpdesk records, with full conversation history logged automatically.
Why Connect WhatsApp Business API with Odoo
Communicate on the channel with the highest open and reply rates.
Sales and support reply from inside Odoo, no app switching.
Confirmations and shipping alerts send automatically on status change.
Every WhatsApp thread is logged against the right customer record.
WhatsApp Business API ↔ Odoo Data Flow
Send and receive WhatsApp messages directly from Odoo records.
Order and delivery status updates trigger WhatsApp messages.
Send PDF quotes and invoices directly through WhatsApp.
Every message thread is stored against the customer record.
Getting Live in 3 Simple Steps
We securely connect to your WhatsApp Business API account and your Odoo instance using API keys or OAuth.
We map fields, define sync rules, and configure exactly how data should flow between the two systems.
We run a staging sync, validate every record, then switch you live with monitoring in place.