Frequently Asked Questions
Odoo ERP is an all-in-one business management software that helps you manage sales,
accounting, inventory, HR, and more in a single platform. It improves efficiency, reduces manual work,
and gives real-time insights for better decision-making.
The cost depends on your business size, required modules, and level of customization.
We offer scalable solutions to match your budget and growth.
Odoo offers a free Community version with basic features. However, most growing
businesses choose the Enterprise version for advanced features, support, and scalability.
Implementation can take anywhere from a few weeks to a few months depending on
complexity, number of users, and business processes. We follow a structured approach to ensure fast and
smooth deployment.
Yes. We handle secure data migration from legacy systems, including customer data,
accounting records, inventory, and more — ensuring minimal disruption to your business.
Absolutely. We provide hands-on training for your team and ongoing support to ensure
you get maximum value from your ERP system.
Yes. Odoo is highly flexible and scalable, making it ideal for startups, SMEs, and
growing enterprises across industries.
Yes. One of Odoo's biggest strengths is its flexibility. We can customize modules,
workflows, reports, and integrations to match your exact business requirements.
Community is free and open-source, suitable for basic needs. Enterprise offers advanced
features like accounting reports, studio, mobile app, and dedicated support. We help you evaluate which
version gives you the best ROI.
Yes. Odoo integrates with payment gateways, shipping providers, eCommerce platforms,
CRMs, and more via APIs and ready-made connectors. We handle all integration work end-to-end.
You receive wireframes for every screen, a high-fidelity Figma prototype, a design
system with reusable components, annotated developer handoff files, exported assets, and a brand
guidelines document — everything your development team needs to build exactly what was designed.
Yes. We customise Odoo's backend UI using QWeb templates and JavaScript — redesigning
forms, list views, dashboards, and menus to improve usability and match your brand. A better Odoo UI
means faster adoption and less training time.
Our standard process includes two rounds of revisions at the wireframe stage and two
rounds at the visual design stage. Additional revision rounds can be added if needed. We structure
revisions this way to keep projects moving without scope creep.
Yes. We build interactive Figma prototypes and test them with real users before
development begins. Issues found in testing cost a fraction of what they cost to fix after development —
this step consistently saves project time and budget.
A standard web or mobile app design project takes 3-5 weeks — including discovery,
wireframes, visual design, and developer handoff. Larger projects with 30+ screens or a full design
system typically take 6-10 weeks.
SEO is a long-term strategy. Most businesses start seeing measurable improvements in
rankings and traffic within 3–6 months. Competitive industries may take longer, but early technical wins
are often visible within the first 4–8 weeks.
No ethical SEO agency can guarantee specific rankings — Google's algorithm changes
constantly. What we guarantee is a data-driven strategy, consistent execution, and transparent monthly
reporting showing real progress.
Our SEO service includes a full technical audit, keyword research, on-page
optimisation, content strategy, link building, and monthly performance reports — all managed by our SEO
specialists.
Yes. We have deep expertise in Odoo website SEO — including QWeb template optimisation,
meta tag management, structured data, sitemap configuration, and page speed improvements specific to
Odoo.
We track organic traffic growth, keyword ranking improvements, click-through rates,
time on page, and most importantly — leads and conversions generated from organic search. You receive a
clear monthly report covering all these metrics.
Odoo helps retailers manage inventory, POS systems, online stores, customer loyalty
programs, and sales operations from one centralised platform.
Yes. Odoo synchronises your physical store POS system with your eCommerce website,
ensuring stock, pricing, and customer data remain updated in real time.
Yes. Odoo allows retailers to manage multiple stores, warehouses, and branches from a
single dashboard with centralised reporting.
Yes. Odoo includes customer loyalty tools such as reward points, discount coupons, gift
cards, and membership programs to increase repeat purchases.
Yes. Odoo provides detailed reports on sales performance, customer behaviour,
top-selling products, and revenue trends to support smarter business decisions.
It means using Odoo as the core engine of your software product — leveraging its
built-in accounting, CRM, inventory, and user management — while we build your unique features on top.
You get a production-ready platform in weeks instead of years.
We use a multi-tenant architecture where each customer gets their own isolated Odoo
database. One customer can never access another customer's data — it is completely separated at the
database level with strict access controls.
Yes. We integrate Stripe or PayPal for recurring subscription billing — including free
trials, plan upgrades, downgrades, invoicing, and automatic renewal reminders. New paying customers get
their account provisioned automatically.
Yes. We configure white-label branding so your customers see only your logo, colours,
and domain name. Odoo is completely invisible — your product looks and feels like your own software from
day one.
A minimum viable SaaS product built on Odoo typically takes 10-16 weeks from discovery
to first customer launch. This includes multi-tenant setup, billing integration, white-label branding,
and your core differentiating features.
Yes. We build cross-platform mobile apps using Flutter or React Native — a single
codebase that runs natively on both iPhone and Android. This reduces cost and ensures your team gets
both platforms simultaneously.
Yes. We build offline-first mobile apps that store data locally when there is no
internet and automatically sync with Odoo when the connection is restored — perfect for field teams,
warehouses, and sales reps on the road.
The app connects to Odoo via secure API calls using your existing Odoo credentials.
Data is encrypted in transit and at rest. We configure role-based access so each user only sees the Odoo
data relevant to their job.
Yes. We manage the entire submission process for both Apple App Store and Google Play —
including app store listing creation, screenshots, privacy policy, age ratings, and responding to review
team feedback.
A standard Odoo-connected mobile app with 10-15 screens typically takes 8-12 weeks from
design sign-off to App Store submission. More complex apps with offline sync, biometric login, and
advanced device features take 12-20 weeks.
Odoo helps real estate businesses manage properties, leads, sales, rentals, contracts,
and customer communication from one centralised system.
Yes. Odoo allows businesses to maintain property listings, track availability, manage
pricing, and organise property details efficiently.
Yes. Odoo can manage rental agreements, tenant records, recurring invoices, payments,
and lease renewals for property rental businesses.
Yes. Odoo CRM automates lead tracking, follow-up reminders, email communication, and
sales pipeline management for real estate teams.
Yes. Odoo offers accounting, revenue tracking, commission management, and financial
reports tailored for property management and real estate operations.
Odoo can integrate with virtually any system that has an API — including Shopify,
WooCommerce, Amazon, Stripe, PayPal, FedEx, DHL, HubSpot, Salesforce, Mailchimp, and custom legacy
applications.
We support both — real-time sync via webhooks for time-sensitive data like orders and
payments, and scheduled sync via cron jobs for bulk data like product catalogues and inventory levels.
We build automated error handling and conflict resolution into every integration — with
logging, alerting, and retry mechanisms to ensure data integrity is maintained even when external
systems go offline temporarily.
Yes. All integrations use encrypted HTTPS connections, OAuth2 or API key
authentication, and data minimisation principles — only the necessary data fields are transmitted
between systems.
Simple one-directional integrations like payment gateways take 1–2 weeks. Complex
bidirectional integrations with multiple data entities and business rules typically take 3–6 weeks
including testing.
Local SEO focuses on ranking your business in location-based searches — like "plumber
near me" or "accountant in Manchester". It involves optimising your Google Business Profile, building
local citations, and creating location-specific content, rather than targeting national or global
keywords.
Ranking in the local 3-pack requires a fully optimised Google Business Profile,
consistent NAP (Name, Address, Phone) across all directories, positive reviews, local citations, and
relevant local content on your website. We handle all of this as part of our Local SEO service.
Very important. The quantity, quality, and recency of reviews are key local ranking
factors. We help you build a review generation system that consistently brings in 5-star reviews from
your real customers.
Yes. We create individual Google Business Profiles and location-specific landing pages
for each of your branches — with unique content, local keywords, and citations tailored to each area.
Most businesses see noticeable improvements in local visibility within 4–8 weeks for
Google Business Profile optimisation, and 3–6 months for sustained local ranking improvements from
content and citations.
Our chatbots work on your website, WhatsApp, and directly inside Odoo. They can be
deployed on any platform where your customers are active.
A standard chatbot can be live within 1–2 weeks. More complex bots with Odoo
integration typically take 2–4 weeks depending on the scope.
Yes. Our chatbots auto-detect the user's language and respond accordingly — supporting
English, Arabic, French, and many more languages out of the box.
Yes. Leads captured by the chatbot are pushed directly into Odoo CRM with full
conversation context, contact details, and qualification notes.
Yes. The chatbot can instantly answer FAQs, track orders, provide account information,
and escalate complex issues to your support team when required.
A full brand identity project includes logo design, colour palette, typography system,
brand guidelines document, social media templates, email signature, and a business card design —
everything you need to present a consistent professional brand.
A standard logo and brand identity project takes 2–3 weeks including discovery, concept
presentation, revisions, and final delivery. Larger projects with full brand guidelines and collateral
design typically take 4–6 weeks.
Yes. Upon final payment, full intellectual property and ownership of all design assets
transfers to you. You receive source files in all formats — AI, SVG, PNG, PDF — so you can use your
brand assets anywhere.
Yes. A brand refresh modernises your visual identity while retaining the equity and
recognition built in your existing brand. We analyse what to keep, what to evolve, and what to replace —
with a clear strategic rationale for every decision.
Yes. All our designs are created for multi-channel use — digital screens, social media,
print brochures, signage, and packaging. We deliver files in the correct formats and colour profiles for
each use case.
Our standard packages include 4–8 SEO-optimised blog posts or content pieces per month.
Volume can be scaled up based on your content strategy and budget.
Yes. Our content team has hands-on Odoo and ERP knowledge — so we create technically
accurate, authoritative content that resonates with business owners, IT managers, and decision-makers in
your target market.
High-quality content ranks on search engines, bringing in organic traffic from people
actively searching for solutions you offer. Well-structured content with clear CTAs converts that
traffic into leads — captured directly into your Odoo CRM.
Yes. We can publish directly to your Odoo website, WordPress, or any CMS — optimised
with the correct meta tags, internal links, images, and schema markup for maximum SEO impact.
Content marketing is a compounding investment. Most businesses see meaningful organic
traffic growth in 3–6 months. After 12 months of consistent publishing, content becomes a significant
and self-sustaining lead generation channel.
We manage Instagram, Facebook, LinkedIn, X (Twitter), TikTok, and YouTube. We recommend
the right platforms based on your industry, audience, and business goals — not every business needs to
be everywhere.
Our standard packages include 12–20 posts per month per platform. All content is
planned in advance with a monthly content calendar that you review and approve before anything is
published.
Yes. Our team handles everything — copywriting, graphic design, video editing, and
scheduling. You just review and approve. We can also work with your brand guidelines or develop a new
visual identity for your social channels.
Yes. We run Meta (Facebook and Instagram) Ads, LinkedIn Sponsored Content, and TikTok
Ads alongside organic social management — creating a complete social media strategy that combines reach
and conversion.
We track reach, impressions, engagement rate, follower growth, link clicks, and lead
conversions. You receive a monthly performance report with insights and recommendations for the next
month.
Odoo helps construction businesses manage projects, budgets, procurement, workforce
scheduling, inventory, and billing from a single integrated platform.
Yes. Odoo provides real-time project costing, expense tracking, and budget monitoring
to help construction companies control costs and improve profitability.
Yes. Odoo allows businesses to manage subcontractors, supplier contracts, purchase
orders, invoices, and vendor communications efficiently.
Yes. Odoo tracks construction materials, equipment availability, stock transfers, and
warehouse operations in real time.
Yes. Odoo offers dashboards and reporting tools that provide insights into project
timelines, resource utilisation, budgets, and overall progress.
We recommend a minimum monthly ad spend of £500–£1,000 for meaningful results,
depending on your industry and target location. More competitive industries like legal or finance
typically require higher budgets to be competitive.
PPC delivers results almost immediately — your ads can be live within 48 hours.
However, campaigns typically need 2–4 weeks of data before we can optimise effectively for maximum ROI.
We can take over and optimise an existing account or build a new one from scratch.
Either way, we start with a full audit to identify wasted spend, missing opportunities, and structural
improvements.
Our PPC management fee is separate from your ad spend budget. The fee covers strategy,
campaign setup, ongoing optimisation, A/B testing, and monthly reporting. Contact us for a custom quote
based on your budget and goals.
Yes. We set up server-side conversion tracking and connect Google Ads to your Odoo CRM
— so you can see exactly which campaigns, ad groups, and keywords are generating leads and closed deals,
not just clicks.
Our AI tools generate product descriptions, blog posts, email campaigns, social media
captions, sales proposals, invoice summaries, and more — all directly inside Odoo or your existing
workflow.
Yes. Every piece of content is generated fresh based on your inputs and business
context. It is not recycled from a library — each output is original and tailored to your brand voice.
Yes. We configure the AI with your brand guidelines, tone of voice, and example content
so every output matches your style — whether that is formal, conversational, technical, or creative.
Yes. The AI content tools are embedded directly into Odoo — so your team can generate
product descriptions in the product form, draft emails in CRM, or create proposals in the Sales module
without switching tools.
The tool supports 50+ languages including English, Arabic, French, Spanish, German, and
more. You can generate content in one language and instantly translate it into others without leaving
Odoo.
We handle migrations from any Odoo version — including Odoo 8, 10, 12, 13, 14, 15, 16,
17, and 18 — all the way up to the latest Odoo 19. We also migrate from other ERP systems like SAP,
Sage, and QuickBooks.
No. We use automated reconciliation reports to verify every migrated record row by row.
Our zero-loss guarantee means we do not sign off on a migration until all data is verified and balanced
in the new system.
We refactor all custom modules to be compatible with the new Odoo version — updating
Python code, OWL components, and XML views to meet the latest standards while preserving all existing
business logic.
A standard migration takes 4–8 weeks depending on data volume, number of custom
modules, and complexity of your current setup. We always run a full test migration before the production
cutover.
Yes. Migration happens in a separate environment — your existing Odoo keeps running
normally until the new version is fully tested and ready. The cutover is typically done over a weekend
to minimise business impact.
Odoo helps consulting firms, agencies, and service providers manage projects,
timesheets, CRM, invoicing, HR, and client communication from one platform.
Yes. Odoo provides project management tools with task tracking, milestones, deadlines,
team collaboration, and project reporting features.
Yes. Odoo allows employees to log timesheets, track billable hours, monitor
productivity, and generate accurate client invoices.
Yes. Odoo automates quotations, invoicing, recurring billing, expense management, and
financial reporting for service businesses.
Yes. Odoo CRM helps businesses manage leads, sales pipelines, follow-ups, contracts,
and long-term client relationships effectively.
It handles inbound calls, qualifies leads, books appointments into Odoo Calendar,
queries live Odoo data like order status and invoices, and escalates to a human agent when needed.
Our average deployment time is 2 weeks for a standard voice assistant. Custom
integrations with Odoo data queries may take up to 4 weeks.
It supports English, Arabic, French, Spanish, and many other languages — auto-detecting
the caller's language and responding naturally without any manual configuration.
Yes. We integrate with major VoIP providers and telephony platforms. The assistant
connects to your existing phone number so no infrastructure changes are needed.
Yes. The AI voice assistant operates continuously 24/7, answering calls, assisting
customers, and capturing leads even outside normal business hours.
It is an AI-powered system that automatically handles customer queries, resolves common
issues, and escalates complex cases to human agents — reducing response times and support costs while
improving customer satisfaction.
It works across email, live chat, WhatsApp, and your website — all unified inside Odoo
Helpdesk. Customers get instant responses on whichever channel they prefer.
Yes. The AI can query live Odoo data — order status, invoice details, delivery
tracking, and account information — and give customers accurate real-time answers without involving a
human agent.
The AI automatically escalates to a human agent with full conversation context — so
your team picks up exactly where the AI left off, without asking the customer to repeat themselves.
The AI handles repetitive queries — order tracking, FAQs, return policies, and account
lookups — automatically resolving 60-80% of tickets without human intervention, freeing your team for
complex cases.
Odoo helps agriculture businesses manage farming operations, inventory, procurement,
workforce, sales, and financial reporting from one integrated platform.
Yes. Odoo tracks seeds, fertilisers, equipment, harvested products, and warehouse
inventory in real time.
Yes. Odoo allows businesses to manage employee attendance, payroll, work schedules, and
labour productivity efficiently.
Yes. Odoo manages customer orders, pricing, invoices, logistics, and product
distribution for agriculture businesses.
Yes. Odoo provides reports on crop production, inventory levels, operational costs,
sales performance, and overall business profitability.
Our support covers functional issues (how to use Odoo), technical issues (bugs, errors,
performance), configuration changes, minor customisations, security patches, and version updates — all
under one SLA-driven helpdesk.
Response times depend on your SLA tier — Critical issues are responded to within 1
hour, High priority within 4 hours, and Standard issues within 1 business day. We offer flexible SLA
packages for all business sizes.
Yes. Our premium support plans include 24/7 emergency coverage for critical system
failures. Standard plans cover business hours across multiple time zones — UK, India, and UAE coverage
is available.
Yes. We regularly take over support for Odoo systems implemented by other partners or
in-house teams. We conduct an onboarding audit to understand your configuration before taking over
responsibility.
Our standard support contracts are annual with monthly billing. We also offer
pay-as-you-go support hours for smaller businesses that need occasional expert help without a long-term
commitment.
Odoo helps schools, colleges, and training centres manage student records, admissions,
courses, attendance, fees, and communication from one integrated platform.
Yes. Odoo streamlines the admission process with online applications, document
management, approval workflows, and student enrolment tracking.
Yes. Odoo allows institutions to track attendance, manage class schedules, organise
timetables, and monitor student participation efficiently.
Yes. Odoo automates student fee management, invoicing, payment reminders, receipts, and
financial reporting for educational institutions.
Yes. Odoo provides dashboards and reports for admissions, attendance, finances, student
performance, and overall institutional operations.
We build customer portals, business dashboards, B2B order systems, workflow automation
tools, custom reports, and any web application that connects to Odoo — from simple portals to complex
data-driven platforms.
We use Odoo's JSON-RPC and REST APIs to connect custom web apps to your Odoo instance
in real time. Data flows both ways — your web app reads from and writes to Odoo automatically, keeping
everything in sync.
Yes. Full source code ownership transfers to you upon project completion and final
payment. You receive all files, documentation, and deployment scripts — with no ongoing dependency on us
unless you choose our support package.
Simple portals and dashboards typically take 4-6 weeks. Complex multi-module web
applications with advanced Odoo integration usually take 8-16 weeks. We provide a detailed timeline
after the discovery phase.
We build with modern frontend frameworks alongside Odoo's OWL.js for native Odoo
components, Python/FastAPI for standalone backends, PostgreSQL for databases, and deploy on AWS or
Google Cloud. Every stack choice is made for performance, security, and long-term maintainability.
We offer end-user training, manager and reporting training, system administrator
training, and technical developer training — all tailored to specific roles and delivered live online or
on-site at your offices.
End-user training typically takes 1–2 days per department. Manager training is usually
a half-day session. Technical developer training is a 3–5 day intensive programme covering ORM, OWL, and
module development.
Yes. Every training engagement includes custom training guides, video recordings of
live sessions, quick-reference cards, and post-training assessments — so your team has everything they
need to stay confident.
Yes. All training programmes are available online via Zoom or Microsoft Teams — with
screen sharing, live demos on your own Odoo instance, and interactive Q&A sessions for each team or
department.
Yes. We offer on-demand training sessions for new starters and refresher training for
existing staff. We can also create internal training documentation tailored to your specific Odoo
configuration.
Custom development is needed when standard Odoo modules cannot accommodate your
specific business logic — such as unique approval workflows, industry-specific calculations, custom
reports, or bespoke integrations.
Not if written correctly. We follow Odoo's official inheritance methodology — writing
upgrade-safe code that extends core modules without modifying them, making version migrations
straightforward and low-risk.
We work with Python, OWL.js, QWeb, XML, and PostgreSQL. Our developers are certified
Odoo experts with deep knowledge of the Odoo ORM, controller layer, and the latest OWL component
framework.
Simple modules typically take 1–2 weeks. Complex custom applications with multiple
models, views, and integrations can take 4–8 weeks. We provide a detailed estimate after reviewing your
technical requirements.
Yes. All custom modules are delivered with technical documentation, installation
guides, and user manuals. We also provide the full source code — you own everything we build for you.
Odoo helps healthcare providers manage appointments, patient records, billing,
inventory, HR, and administrative operations from one integrated platform.
Yes. Odoo supports appointment booking, doctor schedules, reminders, and calendar
management for healthcare clinics and hospitals.
Yes. Odoo tracks medicines, medical supplies, equipment, stock levels, and expiry dates
to improve inventory control.
Yes. Odoo automates patient billing, insurance invoicing, payment tracking, and
financial reporting for healthcare businesses.
Yes. Odoo provides dashboards and reports for appointments, finances, inventory, staff
performance, and operational efficiency.
Odoo helps logistics businesses manage fleet operations, warehouse inventory,
deliveries, shipment tracking, and invoicing in one integrated system.
Yes. Odoo integrates with shipping providers and tracking systems to provide real-time
shipment visibility and delivery updates.
Yes. Odoo includes fleet management features for tracking vehicles, fuel usage,
maintenance schedules, driver information, and operational costs.
Yes. Odoo improves warehouse efficiency with barcode scanning, stock transfers,
automated replenishment, and inventory management tools.
Yes. Odoo provides detailed reports on delivery performance, fleet costs, warehouse
operations, and supply chain efficiency.
Odoo helps wholesalers manage bulk inventory, supplier relationships, pricing rules,
purchase orders, and warehouse operations efficiently.
Yes. Odoo automatically generates purchase orders based on stock levels, demand
forecasts, and reordering rules to prevent stock shortages.
Yes. Odoo allows businesses to manage inventory across multiple warehouses and
locations with real-time stock visibility.
Yes. Odoo supports customer-specific pricing, bulk discounts, tiered pricing, and
promotional offers for wholesale operations.
Yes. Odoo integrates with shipping providers and enables businesses to track
deliveries, shipments, and logistics operations in real time.
We host on AWS, Google Cloud, and Azure — selecting the best infrastructure based on
your location, budget, and performance requirements. All servers are optimised specifically for Odoo
workloads.
We guarantee 99.9% uptime backed by SLA — with proactive monitoring, automated
failover, and 24/7 infrastructure alerts to detect and resolve issues before they impact your team.
We perform automated daily backups with 30-day retention. Backups are stored in a
separate geographic region for disaster recovery. On-demand backup snapshots are also available at any
time.
Yes. We handle full server migrations — including database transfer, file storage
migration, DNS cutover, and SSL configuration — with zero data loss and minimal downtime during the
transition.
Yes. Our hosting infrastructure is fully GDPR compliant — with data residency options
in the UK, EU, or UAE, encrypted storage, access controls, and data processing agreements available on
request.
A standard implementation takes 6–12 weeks depending on the number of modules,
customizations, data migration complexity, and team size. We provide a detailed project timeline before
work begins.
No. We use a parallel-run approach — your existing systems stay live while Odoo is
configured and tested. Go-live is scheduled during a low-activity period to ensure zero disruption to
your operations.
Our implementation includes business blueprinting, system configuration, custom
development, data migration, user acceptance testing, staff training, go-live support, and 90 days of
post-launch hypercare.
Yes. We specialise in complex multi-company, multi-currency, and multi-warehouse Odoo
implementations — including intercompany transactions, consolidated reporting, and localisation for
different countries.
We provide 90 days of dedicated hypercare support after go-live — covering bug fixes,
user queries, minor adjustments, and performance monitoring to ensure your system stabilises and your
team becomes fully productive.
Odoo streamlines production planning, inventory management, procurement, quality
control, and shop floor operations in one integrated system. It helps manufacturers reduce waste,
improve efficiency, and gain real-time visibility into operations.
Yes. Odoo allows you to create multi-level Bills of Materials, manage components,
define work centres, and automate manufacturing orders for efficient production workflows.
Absolutely. Odoo provides real-time inventory tracking for raw materials,
work-in-progress items, and finished goods across multiple warehouses and locations.
Yes. Odoo includes quality control features that allow businesses to create quality
checkpoints, inspections, and automated alerts during production processes.
Yes. Odoo supports barcode scanners, tablets, and manufacturing shop floor devices to
improve production speed, accuracy, and inventory tracking.
We integrate Odoo with virtually any system that has an API — Shopify, WooCommerce,
Amazon, Salesforce, HubSpot, Stripe, PayPal, FedEx, DHL, WhatsApp, Google Workspace, Slack, QuickBooks,
Xero, and custom legacy systems. If it has an API, we can connect it.
All our integrations include automatic retry logic, dead letter queues for failed
records, real-time error alerting, and a monitoring dashboard. Every failed sync is logged with the
exact error so issues can be investigated and resolved quickly.
We build both real-time webhook-based integrations and scheduled batch sync
integrations depending on your needs. For order management and payments we use real-time sync. For large
data transfers like inventory updates we typically use scheduled sync every 15-60 minutes.
Yes. Every integration we build includes full technical documentation — endpoint
descriptions, field mappings, authentication details, error codes, and data flow diagrams. This makes it
easy for your team or any future developer to understand and maintain the integration.
Yes. We have experience with SOAP, XML-RPC, flat file, SFTP, and direct database
integrations for legacy systems. Even if the old system has no modern API, we can usually find a way to
extract data and sync it with Odoo reliably.
We work with AWS, Google Cloud, and Microsoft Azure. We recommend the right provider
based on your existing infrastructure, compliance requirements, and budget — and we manage the full
setup, migration, and ongoing operations.
We use a staged migration approach — setting up and testing your cloud environment in
parallel with your live system, doing a final data sync, then switching over during a low-traffic
window. Most migrations complete with less than 2 hours of downtime.
We monitor server health, CPU and memory usage, database performance, disk space, SSL
certificate expiry, uptime, and application response times. Alerts fire automatically when thresholds
are breached — and our team responds before you notice a problem.
We take automated daily backups stored in geographically separate locations. Standard
retention is 30 days, with weekly backups kept for 3 months. Point-in-time recovery is available for
databases so we can restore to any moment, not just daily snapshots.
Yes. We audit your current infrastructure and right-size your cloud resources — most
businesses we work with reduce hosting costs by 30-50% by eliminating over-provisioned servers, using
reserved instances, and implementing auto-scaling that only pays for what you use.
Configuration uses Odoo's built-in settings, automated actions, custom fields, and
access rules — no code required. Custom development involves writing Python or OWL code to add
functionality that does not exist in standard Odoo.
A standard Odoo configuration for a small to mid-sized business typically takes 2–5
days. More complex multi-company or multi-warehouse configurations can take 1–2 weeks depending on
scope.
Yes. Configuration is done in a staging environment first — tested and validated before
being applied to your live system. Changes are typically deployed during off-peak hours to avoid any
disruption.
We configure Accounting, Inventory, Sales, Purchase, CRM, HR, Payroll, Manufacturing,
Project, Helpdesk, Website, and eCommerce — along with user access rights, automated actions, and email
templates across all modules.
Most configuration changes can be adjusted or reversed. We document all changes made
during configuration engagements — so we can quickly revert or modify any setting if your requirements
evolve.
Odoo helps hotels, restaurants, and hospitality businesses manage bookings, POS
systems, inventory, staff operations, and customer experiences from one platform.
Yes. Odoo can manage reservations, room availability, guest records, invoices, and
booking schedules efficiently.
Yes. Odoo POS supports restaurant billing, kitchen orders, table management, menu
control, and payment processing.
Yes. Odoo tracks food inventory, supplies, stock movements, and purchase orders to
reduce waste and improve operational efficiency.
Yes. Odoo CRM and automation tools help hospitality businesses personalise guest
communication, feedback collection, and loyalty programs.
Odoo consultancy covers gap analysis, process re-engineering, strategic roadmap design,
module selection, and ROI planning — ensuring your Odoo investment is aligned with your business goals
from day one.
A standard consultancy engagement typically takes 2–4 weeks depending on business
complexity. This includes a full audit, workflow mapping, and a phased implementation roadmap delivered
as a structured report.
Yes. Many businesses underutilise Odoo significantly. A consultancy review often
uncovers missed automations, inefficient workflows, and untapped modules that can dramatically improve
productivity and reduce costs.
You receive a comprehensive business analysis report, a prioritised module roadmap,
process flow diagrams, a budget estimate, and a phased implementation plan — all tailored to your
specific business context.
Absolutely. One of the most common consultancy outcomes is a clear recommendation on
which Odoo edition delivers the best ROI for your business size, budget, and required functionality.
No. We embed AI directly into your existing Odoo instance. AI features are added as
modules or integrations that work inside your current setup without any migration.
AI can be embedded into any Odoo module — Inventory, CRM, Accounting, Manufacturing,
HR, Helpdesk, and more. We identify where AI delivers the highest ROI for your specific business.
Yes. Data is sent via encrypted API calls and never used for AI model training. For
maximum privacy, we can deploy self-hosted models where your data never leaves your own server.
Simple features like invoice automation or demand forecasting can be live in 2–4 weeks.
More complex custom AI models typically take 4–8 weeks depending on data availability.
Yes. AI analyses your business data in real time to provide smart insights, forecasts,
recommendations, and automation that help managers make faster and more accurate decisions.